"SOS has integrated bare metal recovery and the other features into a single system. "Now we're working with a partner bringing out a product we're super-psyched about."īefore SOS introduced ServerSave, it was hard to find a good centralized bare metal recovery solution, Bernard said. "We'd say, yeah, we sell that, too," he said. This is a real game changer."Ĭloud-based backup had been offered to customers, the largest of which has 25 employees, as an impulse buy, Bernard said. "To say my mind was blown away was an understatement. "The release of ServerSave changed how our company approached this business," he said. One Click just signed up with SOS about a month ago, but that led to an epiphany in terms of how it wants to work with customers going forward, Bernard said. One Click Technology Group, a small group of IT people helping small businesses with their Web applications, VoIP, and other IT solutions, had been working with a couple of other cloud storage offerings, said Matt Bernard, CTO of the Warren, Ohio-based solution provider. One solution provider liked SOS's new ServerSave so much it has decided to change its business model to focus mainly on the cloud storage company's offerings. "In December, we'll add backing up of Android devices, including the Kindle Fire," he said. Those enhancements, which were also applied to its business offering, include the ability to back up data from mobile devices including iPads, Shaw said. The additions to SOS's business-focused cloud storage offering comes on the heels of recent enhancements to its consumer-based solution. Shaw said that typical cloud storage providers are limited to recovery points stretching back only 30 days. SOS has also added the ability to roll back an application to any point of time in the past, a feature that allows a business to recover the data in an application from as far back as needed. "You can even boot them in the cloud sometimes," he said. If customers need to recover an application, the images can be downloaded onto any available physical server and booted, he said. The new bare metal recovery capability manages all SQL, Exchange, and SharePoint images, dedupes them, and backs them up to the cloud, Shaw said. New this month is ServerSave, which combines bare metal recovery along with on-line protection for Microsoft Exchange and Windows servers and applications into a single solution. "We're helping partners move from break-fix to managed services, all at 50-plus-percent margins for partners," he said. The company provides a complete "business-in-a-box" with all the needed tools to help partners add on-line backup and recovery to their business, Shaw said. SOS Online Backup, which in September closed a $3 million funding round, is one of several cloud storage providers working exclusively through channel partners. "That's the 'Holy Grail' of this business." "In the Summer of 2012, we'll have the ability to boot recovered images in the cloud," Shaw said. The new additions to SOS's cloud storage technology are only a taste of what is yet to come, said Ken Shaw, CEO of the El Segundo, Calif.-based company.
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